When your Brother printer breaks down, it can be extremely frustrating. Especially if there is an upcoming deadline, interview, or important sales call you need your printer to work. If you are experiencing printer problems, read below for a few possible solutions to get your printer working in no time.
“Printing only one document”

General – Multiple Printers

If your printer is only printing one document when you asked for more than one, then follow these steps. Go to your control panel and click on printers. Right click on the printer icon for your machine and select properties. Under the advanced tab, you will find a box that says enable advanced printing features. Disable and click OK.
“Won’t print black and white”

Brother MFC 290c, LC61

With this printer, you need to make sure that you have color ink full in addition to the black and white or it won’t print. Even though you aren’t using color in a black and white print, the printer will continue to say replace ink until the color is full also.
“Won’t print logo and text at the same time”

General Brother Printers

Some brother printers will not allow you to print a bitmap logo along with normal text; you have to print one or the other. Fortunately there are two workarounds for this:
1. Use the Anchor “As Character” setting for the images.
2. Export to PDF and print from the PDF document.
“Printer defaulting to fax instead of print?”

General Brother Printers

If your Brother printer is defaulting to fax instead of print everytime you go to print something, don’t worry the problem can be fixed. Right click on the printer in the control panel menu and click make it default.
“Brother toner quitting before its really done”

Brother HL-5170 DN

Sometimes brother printers will not let you print because it says that you are out of toner even when you are not. There is a way that you can trick the printer into letting you continue to print by placing a small piece of tape over the eye at the bottom of the machine if you remove the imaging cartridge. Just make sure that you look out for when the toner is getting low as this is the sensor that you are turning off.
“Replace Toner won’t go away”

Brother DCP-9045 CDN

If you have just replaced the toner but the printer still thinks it is empty, there is a very easy fix. Just like for electrical systems in cars that report the oil %, you have to reset the system every time it is replaced. To do this press the clear/back button on the control panel while opening the cover at the same time. This will give you the reset menu.
This list of helpful printer solutions was created by PrinterInks.com; for a vast catalogue of Brother ink cartridges and toners, check out what’s available on their site.

Top 5 Solutions to Fix Common Brother Printer Problems

Are you so tired due to constant paper jam and ink smears problems with your Brother printer and now you’re going to purchase a new printer? Don’t be panic! Sometimes, making some changes to the configuration or performing a bit regular maintenance can go wrong toward avoiding these problems.  To fix the common problems of your Brother printer, you can also try these troubleshooting workarounds.

Brother Printer Support

Solution 1 — Ensure for the correct paper type and size in your Brother printer user’s manual and check that you have not filled too much paper in the feeder to prevent the paper jam and may even avoid a smudgy or rough printing issue. Your Brother printer can scramble to print on a particular paper like heavy card stock or glossy sheets. However, you can prevent the messy headache of paper jams by using a lightweight, clean, 8 inch by 10 inches a small stack of the printing paper. For more information, try to check the Brother printer’s manual and ensure that what kind of the paper size and type you should use.

Solution 2 — Upgrade or reinstall your printer driver and software may solve the printing problems like unreadable text and strange characters. Updating to the driver, you can also fix the problems if your PC won’t recognize the printer or it stops to work accidentally. Go to the Brother’s official website and choose the correct printer model and operating system runs on your PC. Continue with the on-screen directions to finish the installation process. To get the necessary updates timely in the future and ensure you don’t miss the new release, bookmark and check the Brother website on a regular basis.

Solution 3 — Try to clean the print heads to prevent blurry images and texts. You can get the possible options to take care your Brother printer by selecting the print via any window and clicking the ‘Properties’ menu placed beside the name of your Brother printer. Choose the Maintenance tab and locate the option to inspect nozzles. If you get the blurred or broken lines in the printed pages, click the printer head cleaner icon to remove dried ink, dust, and dirt. Try to check and clean print head regularly to prevent massive build-up.

Solution 4 — Refill or replace the ink or cartridge to resolve the ‘low ink level’ warning messages, and fix the problems like missing text and images on the printouts. Every Brother printer prompts for a particular type of ink or toner cartridge, so proceed to the instructions given in the printer manual to replace the cartridge properly. You can also find these directions on the printer cover or in the toner or cartridge package or check the onscreen when your computer warns you to low ink level. Note that occasional use of the printer can also be the reason of printing improperly or not at all due to the dried ink or toner cartridges that have placed in your Brother printer.

Solution 5 — Having tried all of these solutions, it may be time to look for other possibilities of the printer problems. Sometimes, incorrect setup of the printer can also prevent it from working. If you’re unable to repair the glitches using these workarounds. Before trying to replace the old printer by purchasing a new one, looking for the technical support and solve the issues under the expert assistance is always the best option to resolve problems.


Whether you’re using any high-tech or advanced printing machines, it may be possible to encounter some sorts of problems. If you’re an owner of the Brother printer and having any issues during the print job, you should try to troubleshoot the problems before taking your printer to the customer support or replacing it using a new one. These troubleshooting solutions might be useful for you to get rid of several issues associated with your brother printer as instantly as possible and without consuming your valuable money and efforts.


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