Troubleshoot Wireless Printer
It is not uncommon to face the need for HP wireless printer troubleshooting, especially at times when it is an issue with connectivity. The below techniques can help resolve the issue easily and quickly, and get your printer back in commission.
Look for Specific Workarounds for the Router Model
If there are any workaround procedures you can adopt for the specific router model you are using, this can probably be found on the product home page by searching among network and wireless topics. There is even the HP Support Forum to check out.
Get HP Print & Scan Doctor
HP gives out free tools sometimes that can help users with their products, and HP Print & Scan Doctor is one of those. Download and install this, then run it once to see what the trouble you are facing is caused by. Resolve the HP wireless printer troubleshooting issue as directed by the program.
Restart the Printer, Router and Computer
If the PC is in experiencing an error, this could get in the way of proper connectivity or communication issues. The same hold for the printer and router as well. You may need to restart any or all of these.
- Pull out the router’s power cord.
- Turn the printer off and shut down the PC.
- Wait for half a minute.
- Re-attach the router’s power cord.
- Turn the printer and the PC on.
How Strong is the Signal Connecting the Printer and Router?
Common Printer Issues
If this signal is weak, then it is unreliable as well, and can cause issues with software installation and wireless communication. This also sensitizes the printer to any physical interference as well as network changes.
- Print out a Wireless Network Test Report from the control panel of the printer. If you do not know how to do this, check the User Guide.
- If the strength of the signal shows as Low or Very Low, try placing the printer and the router closer together, until you get Good. It is even better if you manage to get Excellent or Very Good.